km74 Frequently Asked Questions

The minimum deposit amount at km74, regardless of which payment method you use, is 10,000 Ks. This minimum applies equally to KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer. So no matter which method you choose, you must deposit at least 10,000 Ks for the transaction to go through.

The deposit methods currently available on the platform are KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer. You can choose whichever method suits you, and funds will arrive in your account within a few minutes after the deposit is made.

If your balance still hasn't appeared 10–15 minutes after depositing, take a screenshot of your payment confirmation and contact the support team via Live Chat. Share your account ID and transfer details — the team will sort it out for you. If you sent money to the wrong account number, recovery can be difficult, so always double-check before transferring.

km74 does not charge any deposit fees. However, your payment provider (for example, your bank) may apply their own fees according to their policies, so check their rates before transferring.

The minimum withdrawal amount is also 10,000 Ks. Withdrawals are normally processed within 1 hour of the request being submitted. Your KYC verification must be complete before you can withdraw, and the name on your account must match the name on the payment method you are using.

KYC (Know Your Customer) verification is required to protect your security and prevent unauthorized use of your account. It is an essential step to ensure your funds are safe and is part of the platform's fair play policy.

KYC is typically required when you make your first withdrawal, or when the system prompts you to verify your account. Some players choose to complete this step right after registration. Doing it early means your withdrawals will go more smoothly when the time comes.

The name registered on your km74 account must match exactly the name on the KBZPay, Wave Money or bank account you use to deposit and withdraw. If there is a mismatch, your withdrawal may fail and further checks will be required. Contact the support team if you need to make a correction.

Common reasons for KYC rejection include blurry photos, a name that doesn't match your ID, or a photo where part of your face is covered. The support team will inform you of the rejection along with the reason, and you can resubmit after correcting the issue. Just make sure you submit a clear photo with your face fully visible.

Go to the km74 Login page and fill in the required details to create an account. Enter your full name and contact information accurately, and make sure the name you register matches the name on your payment method for future withdrawals. Only players aged 21+ are eligible to register.

If you cannot log in, first clear your browser cache and try again. If that doesn't work, try resetting your password using the "Forgot Password" option. If the problem persists, contact the support team via Live Chat with your username or phone number — support is available 24/7.

Click the "Forgot Password" option on the Login page and verify using your registered phone number or email to reset it. If that does not work, the support team can verify your identity and carry out a reset for you.

You can update your phone number or contact details by going through a verification check with the support team. However, the registered name on a KYC-verified account cannot be changed — this is to protect the integrity of the verification process.

Register at km74 and get a 100% Welcome Bonus on your first deposit, up to 200,000 Ks. For example — deposit 20,000 Ks and receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. The bonus must be wagered 10x (20,000 Ks × 10 = 200,000 Ks) before any withdrawal can be made.

Yes, km74's customer support team can assist you directly in Burmese. Players can send their questions in Burmese and will receive answers in Burmese as well.

There are two ways to reach km74 — Live Chat (via the direct Live Chat window on the platform) and Email ([email protected]). Both channels are available 24/7. There is no support via Telegram, Viber or phone — official Live Chat and Email are the only contact methods at km74.

Before getting in touch, please have the following ready — your km74 account ID or registered phone number, a detailed description of the issue you are experiencing, and if possible, a transaction receipt or screenshot. Having these ready will help resolve your issue faster.

The km74 support team operates 24 hours a day, 7 days a week. It is based on Myanmar Standard Time (UTC+6:30), so help is available no matter what time of night or early morning you reach out.

The km74 support team will never ask for your Password, OTP Code or bank account PIN at any time. Anyone making such a request may be a scammer — stop all communication immediately and report it to the official Email ([email protected]).