km74 Privacy Policy

2.1 — Information you provide directly

When you open an account with km74 or use our services, you may provide us with the following information directly —

• Full name and date of birth (for age verification)
• Contact details — email address, phone number
• National ID or other valid proof of identity for background verification
• Payment information — KBZPay, Wave Money, AYA Pay, CB Pay phone number or bank account details
• Profile photo (optional)

2.2 — Information collected automatically

When you visit the website, our servers and software automatically record the following technical information —

• IP address and browser type
• Device information and operating system
• Access time, download time and page views
• Game history, payment records and betting history
• Information collected from cookies and similar tracking technologies

2.3 — Information received from third parties

For Know Your Customer (KYC) verification, we may receive your payment verification results from legally authorized verification service companies and payment service providers (KBZPay, Wave Money, etc.).

3.1 — To provide our services

• Account registration and verification
• Processing deposits and withdrawals — via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer
• Checking game history and bonus amounts
• Providing customer support (via 24/7 live chat and email)

3.2 — Security and compliance

• Anti-money laundering (AML) checks
• To prevent access by those under 21
• Strict monitoring for problem gambling
• Account security, and protection against unauthorized access or fraud
• Detecting and protecting against cybersecurity threats

3.3 — To improve our services

• To understand playing patterns and preferences, and to improve the platform
• To identify and fix technical issues
• Customer satisfaction surveys

3.4 — Communication purposes

• Bonus and promotion news (if you wish to receive them)
• Important account notifications
• Policy change alerts

You can choose to opt out of receiving communications by contacting us at [email protected].

4.1 — Service partners

km74 shares data with third-party companies that help us deliver our services (for example — payment services, server operations, KYC verification services) under data protection agreements consistent with this policy. Those companies use personal information only to carry out the duties assigned to them, and never for any other purpose.

4.2 — Legal disclosure

We will disclose your personal information only when required by applicable law, a court order, or a request from a relevant authority, and we carry out a legal review before acting on any such request.

4.3 — No data sharing with third-party advertisers

km74 will not sell, rent, or share your personal information with advertising media, advertising companies, or data brokers. This is a commitment we will not change.

5.1 — What are cookies

Cookies are small data files stored in your browser by a website. They allow the site to remember your login details and preferences, and to display the website in a way that suits you better.

5.2 — Types of cookies km74 uses

• Essential cookies: Required for login sessions, security tokens and payment processing — disabling these cookies may prevent you from using the service
• Functional cookies: To remember your language preference, layout settings and player inputs
• Analytics cookies: To identify website issues and improve our services — these cookies do not contain personal information

5.3 — Managing cookies

You can delete or block cookies through your browser settings. However, please note that if you disable essential cookies, you may not be able to use most of km74's services. Most session cookies are deleted immediately when you close your browser.

6.1 — Technical safeguards

• All data transfers over the network are protected with SSL (TLS 1.2 / 1.3) encryption
• Personal data is encrypted and stored in the database
• Payment data is handled with PCI-DSS compliant protection
• Active monitoring of servers and customer accounts to protect against cyber threats

6.2 — Administrative Safeguards

• Data access is restricted on a least-privilege basis — only those who need it can access it
• Staff training on personal data protection
• Regular security audits of code and software

6.3 — In the Event of a Data Breach

If we become aware of a personal data breach that may affect you, we will notify you as quickly as possible and resolve the issue immediately. We will also take immediate steps to protect your account, including restricting access.

7.1 — Retention Periods

We retain your personal data for as long as we are providing services to you. After the original purpose has ended, we may still be required to keep certain data in line with legal obligations — for example, financial transaction records.

• Payment records — period required under Myanmar financial law
• KYC verification records — period required under AML regulations
• Customer service communication records — 2 years
• Access logs (log files) — 1 year

7.2 — Data Deletion Requests

You may request that your personal data be deleted after you stop using our services. Where legal obligations require us to retain certain data, we will explain this to you and note that it must be kept until the applicable legal period expires. Deletion requests can be submitted by contacting [email protected].

km74 services are only open to users aged 21 and above. We do not collect personal data from anyone under 21. If a parent or guardian becomes aware that a child has submitted personal data to us, please contact us immediately at [email protected] — we will delete that data right away.

Age verification is carried out as part of our KYC process. If we detect an account registered with a false age, we will close it immediately and investigate further.

km74 may update this Privacy Policy from time to time to reflect changes in our services, or to stay in line with legal and technical developments.

For significant changes, we will —

• Update the "Last revised date" at the top of this page
• Send a notification to the email address linked to your account
• Display a clear notice on the website when you log in

Continued use of the website after changes are published will be taken as your acceptance of the updated policy.

If you have any questions, comments, or requests regarding this Privacy Policy, you can contact km74's data protection team through the following channels —

• Email: [email protected]
• 24/7 Live Chat: Via Myanmar-language customer service on the website

We strive to respond to data requests in a reasonable and proper manner. Legitimate requests will not be refused.